Thanks for shopping at Dr. Palep’s House of Health from Dr. Palep’s Medical Research Foundation. If you are not entirely satisfied with your purchase, we’re here to help!
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
There is no exchange policy.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. (Within 20 days).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.